FAQ

Most frequent questions and answers
  1. Choose you product 
  2. Engraving and artwork
  3. Place your order 
  4. You will recieve an email when you order is ready to collect or out for delivery
  5.  your order

Decide on your engraving or artwork (Glass only) 

Upload your artwork before you add to basket (There is a one time setup fee of £15 to have your artwork made into the correct format for our machines

We aim to have all orders placed on our website ready within 7 days however some may take longer if we have to order your product from our supplier

The £15 is so we can have you logo/ artwork digitised and made into the correct format for our machines.

We have put many safety measures in place for both our Customers & Staff 

We ask all customers to use hand sanitiser provided upon entering our shop

We have added a screen between staff and customers and ask where possible to pay by card

We have limited the amount of people who can enter the shop to 2 people at a time so we can keep everyone at least 2 metres apart 

Every time someone leaves the shop we use antibacterial wipes to clean the door handle 

 

Our Click & Collect is FREE to all customers.

Where do I collect?
Bring your order confirmation along with you to our shop (31 Irwell Road Warrington WA4 6BA) and we will hand your order to you

Yes we do! 

We charge £7 for delivery to anywhere in the UK. Please note due to lockdown it may take a little longer than usual to recive your order but it should take 7-14 days 

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